FAQs

How long does it take to dispatch an order?

Orders are processed after payment confirmation. Most orders are dispatched within 1–2 business days (excluding public holidays). Dispatch times may vary depending on stock availability or order volume.

How is shipping cost calculated?

Orders of AUD 100 or more qualify for free standard shipping.

Orders under AUD 100 are subject to a standard shipping fee of AUD 10. Final shipping charges are shown at checkout.

Please refer to our Shipping Policy page for full details.

Do you accept returns or exchanges?

Yes, returns and exchanges are accepted. Eligible items may be returned or exchanged within 30 days of receipt. Please refer to our Returns & Exchanges Policy page for full details.